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Contacting us by phone

Please note that from 22/01/2018 Helpdesk telephone lines will be open at the following times:

Monday - Thursday

9:30 – 13:00, 13:30 – 16:30


9:30 – 13:00, 13:30 – 15:30

At times of high volume it may not always be possible to answer all calls. You can also email us on rmsurveys-helpline@tnsglobal.com and we will get back to you as soon as we can.